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Get in Touch

We would love to hear from you and help plan your sustainable adventure

Contact Information

Whether you have questions about our eco-experiences, partnership enquiries, or feedback, our team is ready to assist.

Office Address

Level 4, 87 Greenway Drive
Sydney, NSW 2000
Australia

Email

[email protected]

General enquiries and booking requests

Working Hours

Monday to Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed

Response Times

We aim to respond to all enquiries within 24 business hours. For urgent booking modifications, please reference your booking confirmation number in your message subject line.

Send Us a Message

Frequently Asked Questions

Quick answers to common enquiries

Booking Changes

Modifications can be made up to 14 days before departure. Please contact us with your booking reference for assistance.

Group Bookings

For groups of six or more, we offer customised packages and potentially discounted rates. Reach out to discuss your needs.

Accessibility

Many of our partner properties accommodate mobility requirements. Please mention specific needs in your enquiry.

Disclaimer: Response times may vary during peak seasons and public holidays. Information provided through this contact form is used solely to respond to your enquiry and will be handled in accordance with our Privacy Policy. Magenta Moor does not share contact details with third parties without consent.